Can You Return A Car You Just Purchased To The Dealership
Upsolve is a nonprofit tool that helps you file bankruptcy for free.Think TurboTax for bankruptcy. Get free education, customer support, and community. Featured in Forbes 4x and funded by institutions like Harvard University so we’ll never ask you for a credit card.Explore our free tool
In a Nutshell
Returning a car you just purchased isnât easy. In general, car dealerships donât take returns or offer return policies. But there are a few exceptions, including some that are part of your rights as a consumer.
Returning a car you just purchased isnât easy. In general, car dealerships donât take returns or offer return policies. But there are a few exceptions, including some that are part of your rights as a consumer. These rights protect you if you have been scammed or cheated in your car purchase. If youâre stuck with a car that you no longer want, read this article to see what your options may be.
How Long Do You Have To Return A New Car
There isn’t a clear-cut answer to how long you have to take back a new car. If your contract allows for a cooling-off period, it should state exactly how long that lasts a few days to a week is common. However, if you’re filing a lemon law claim, you will need to return the vehicle to the dealer to allow them an opportunity to fix it. Each state has guidelines about how long you have to file a claim after purchasing a car that you deem to be a lemon. This can stretch anywhere from a few months to a few years, depending on where you live.
If you’re planning to return a newly purchased car that youve yet to pick up from the dealership, contact the dealership and start the return process as soon as possible. You may have a much easier time if you request to cancel a sale before your paperwork has reached the DMV and you pick up the car. Learn more about trading in a car you just bought.
If your contract allowed for a cooling-off period, it should state exactly how long that lasts a few days to a week is typical.
What Happens If You Trade In Your Leased Car For Anotherlease
On the other end of the spectrum, if you were to trade your leased vehicle in, instead of just turning it into the dealer, then the dealer can waive the disposition fee, but tack on the other taxes, fees, and repairs onto the new lease that youre trading in for. They will also appraise the car and factor in the appraisal amount against the cars current payoff amount. If this is the case, one piece of advice is to negotiate the repair costs and minimize that amount, that way, you will owe less on your new lease.
You can also shop your lease around to other dealers, such as Carmax, and see what they will give you for the car as they might actually give you more than a traditional dealership. Leasing is actually pretty straightforward if you understand how it works, just remember to always ask your dealer any questions pertaining to returning or trading in your current lease and to make sure to always read the final costs and the fine print.
Dont Miss: Add Bluetooth To My Car
You May Like: How To Wax A Car With A Buffer
Your Rights When Buying A Used Car From A Dealership
If youve bought a used motor from a dealership, you have the right to return the car within the first 30 days of purchase.
This is the short-term right to reject rule under the Consumer Rights Act 2015.
If you find a fault with the car within the 30-day period, you have the right to reject it. Youre entitled to a full refund, or you can ask for a repair.
But youll have to prove that the problem was there when you bought the car.
Buying through a dealership also means you have some rights under the Sale of Goods Act 1979.
The car youre buying must:
- Be fit for purpose
- Be of satisfactory quality
- Match its description
Before you part with your money, make sure youre happy with the condition of the car for its age and price.
If the car has any defects or known faults, the dealer must make you aware of them when viewing and before buying the car.
Can I Return My Car Within 14 Days Of Buying It
Your ability to request a refund within 14 days will be affected by the method used to buy the car, and also whether the sale was made at a distance , or whilst at physical premises .
Off-premises / distance sale The Consumer Contracts Regulations 2013, defines a distance sale to be a contract where the purchase of the goods is conducted off-premises, such as an online purchase. In an off-premises/distance sale, the customer has 14 days after delivery of the goods to cancel the order. If the business does not inform the consumer of their 14-day right to cancel, then the consumer will have up to 12 months after delivery of the goods to cancel the order. Additionally the consumer does not need to provide a reason for cancelling.
On-premises sale If the car purchase is made on the premises of the business , you will only be able to request a refund for the car if there is a problem with it. Under the Limitation Act 1980, s5, you have up to 6 years from the point of sale to make a claim for breach of the sales contract.
Under the Consumer Rights Act 2015, if the vehicle is found to be defective, based on your first tier of rights, you may request within the first 30 days of purchase
- The rejection of the vehicle in return for a full purchase refund or
- For the trader to repair the vehicle or
- For the trader to replace the car like-for-like.
However, if the vehicle is found to be defectiveoutside the first 30 days of purchase, you may request:
Recommended Reading: How Much Is Car Shield Insurance
How To Return A Used Car
Returning your used car to a dealership with a set return policy is a fairly simple process. All you have to do is take the vehicle you purchased back to the dealership within the allotted time frame or mileage, whichever comes first. Then, let one of the experts in the showroom know that you need to make a return.
The dealership will take it from there. Theyll need to take a closer look at the vehicle and begin to process the return. Once everything is complete, you’re free to head home or check out the inventory of pre-owned vehiclesif you’re interested in driving home something that’s more suited to your lifestyle.
If you want to keep shopping for your dream car, we can help guide you through our inventory. Do you need more space? We have cavernous used SUVs for sale. If you need to tow your travel trailer out to the campsite next weekend, you can also explore some of our pre-owned trucks.
Used Car Return Policy
While buying a used car, you may hear the car comes with low mileage and the history is good, especially with no accidental record. Also, some dealers advertise the car as having one prior owner. Sometimes, you may find those as negative, like the prior owner was a major rental car company, or the car has some major problem that cant easily be identified at a glance. Then, what step can you take? Well, every state has a Consumer Fraud Act that you are entitled to recover from the dealership under certain conditions, such as-
The event that they committed fraud against you and that fraud caused your vehicle to sustain a great loss in value. Plus, the vehicle is not worth what you thought it was when you paid for it. Then, youre entitled to recoup that money in addition.
Also Check: What Is A Classic Car
Returning A Defective Car Under Lemon Laws
Lemon laws are not the same as buyers remorse or right to rescind laws. Lemon laws vary from state to state, and each states Attorney Generals office defines how these lemon laws are enforced. A lemon law only applies to a vehicle that, after a certain number of repair attempts, still has mechanical faults that are unsafe or detrimental to the operation of the vehicle. When you purchase a new car, during the vehicle delivery process, the salesperson should offer you a pamphlet that explains the lemon laws in your state if they dont, ask what the laws are.
The time period covered by lemon laws also varies by state. Depending on where you purchased your new vehicle, you have between one and two years to take legal action and return it.
How Many Days After You Buy A Car Can You Return It
In California, the state legislature has developed a Car Buyers Bill of Rights. It lays out protections for consumers related to credit score disclosure, financing fee caps, purchase price disclosures, certified vehicle requirements, dealers license status, and civil disputes. This Bill of Rights also provides for cancellation of used car sales as follows
Don’t Miss: How Much To Install Car Stereo
A Car I Bought At An Auction Is Faulty What Are My Rights
You have very limited rights when buying a second-hand car at an auction.
Check the auction house terms before you bid. When you buy at auction, your rights are with the seller of the car, not the auction house – so you need to understand whether youre buying from a dealer or private seller.
You can use our handy tool to find out what your legal rights are.
If You Have A Problem
If you have a problem that you think is covered by a warranty or service contract, follow the warranty or contract instructions to get service. If a dispute arises, and you cant work it out with the dealer, you still have some options:
- If your warranty is backed by the cars manufacturer, contact the dealership. They can decide issues of warranty service and repairs.
- Contact your state attorney general. Consumer protection assistant attorneys general deal with issues that range from healthcare to automobiles to privacy.
- You might consider using a dispute resolution organization. In fact, under many warranties, using a dispute resolution organization may be a required first step before you can sue the dealer or manufacturer. If you bought your car from a franchised dealer, you may be able to seek mediation through the Automotive Consumer Action Program , a dispute resolution program coordinated nationally by the National Automobile Dealers Association and sponsored through state and local dealer associations in many cities. Check with the dealer association in your area to see if they operate a mediation program.
- File a suit in small claims court. You can resolve disputes involving small amounts of money, often without an attorney. The clerk of your local small claims court can tell you how to file a suit and the dollar limit in your state.
Recommended Reading: What Does Tpms Mean On A Car
Your Rights When Buying A Used Car From A Private Seller
You might get a cheaper price buying from a private seller, but its more of a risk – you have fewer rights if something goes wrong.
Your rights are:
- The seller must be legally allowed to sell the vehicle
- The car has to match its description. Whether thats a written ad or a verbal description, you should make sure the description matches.
The car must be roadworthy and safe to drive. If its not, by law, the seller must tell you, and you must both agree its being bought for scrap.
Tips on buying from a private seller
- To avoid buying the car from a fraudulent seller, always try to view the car at the owners property. You may be asked to meet at a mutually convenient location, but try to avoid that.
- When the viewing takes place, record the address. This is in case something goes wrong and you need to take legal action.
- To get rid of dodgy cars quickly, dealers sometimes pose as private sellers. When viewing, keep an eye out for other cars for sale parked around the property. And be on guard if you contact the seller about a car and they dont know which one youre talking about.
- If you arent motor savvy, take someone more clued up with you to carry out checks on the car.
- Get a car check to make sure the cars history is clean. This will probably cost you money but could save you a lot of hassle.
Looking For Somewhere To Trade In
If your leased vehicle is something youre looking to trade in, but your credit situation isnt what it used to be, chances are you need to find a dealership that works with subprime lenders. This way, you can trade-in the car and finance another one. If you dont know where to start, let us help.
Auto Credit Express works with a nationwide network of special finance dealers that have the lending capabilities to help people with bad credit get the auto loans they need. To get matched with a local dealership, simply fill out our easy and free car loan request form today!
Dont Miss: How To Program A Car Computer With A Laptop
Don’t Miss: How To Bleed Car Brakes
Tips For Returning A Used Car
As you begin to work toward returning your used car, there are a few tips you should keep in mind to make your experience even easier and more convenient. Here are some of the most important tips to consider:
Prohibited Certified Used Vehicles
Used cars advertised as certified must meet specific requirements. The dealer must perform a complete inspection of the vehicle and provide consumers with a copy of the inspection report.
Dealers are prohibited from advertising a vehicle as certified if the:
- Odometer does not indicate the actual mileage of the vehicle.
- Vehicle was reacquired by the manufacturer or dealer under state or federal warranty law .
- Vehicle was damaged by a collision, fire, or flood unless repaired to safe operational condition prior to sale.
- Title was branded as a lemon law buyback, manufacturer repurchase, salvage, junk, nonrepairable, flood, or similar designation.
- Vehicle has frame damage or was sold as is.
- Seller failed to provide the buyer with a complete inspection report of all components inspected.
Consumers should ask why the vehicle cannot be certified.
Check www.safercar.gov to find out if your vehicle has a safety recall notice that has not been repaired.
Read Also: How Many Miles On A Car Is Bad
Your Rights When Buying A Used Car Online
If you buy online, consumer rights will still cover you.
But your rights will depend on who the seller is.
If youre buying from an online dealer, you have the same rights as if you bought in person.
The cooling-off period will also cover you under the Consumer Contracts Regulations 2013.
You have the right to cancel from the moment you place the order until 14 days from when you get your car.
But youll have to return the car within 14 days. You should then get a refund within a fortnight of the dealer getting the car back.
If youre buying from a private seller online, you have the same rights as if buying in person.
You Have Military Orders To Move Or Deploy
Under the Servicemembers Civil Relief Act , members with a leased vehicle may be eligible to terminate the lease without paying early termination fees or a penalty if they are called to active duty or receive orders for a permanent change of station or are deployed for 180 days or longer. The details vary depending on the duty stations and whether the lease was entered into prior to or during active-duty service.
The SCRA does not cover changes of station within the continental U.S., so check with the lessor to see if you can move the car to the new state of residence.
Note that the SCRA does not apply to auto loans, only leases.
Recommended Reading: How To Protect Leather Car Seats
Do Car Dealerships Accept Returns
Most dealers wonât allow buyers to return cars theyâve recently purchased. Once you’ve signed a sales contract, the dealer usually isnât obligated to take the car back or offer a refund or exchange. That said, there are some exceptions to this general rule. For instance, some dealerships may have a return policy that allows you to return the vehicle if you are dissatisfied or if the vehicle has mechanical problems. This is uncommon, though, and there are usually restrictions attached to these policies.
You may be able to return a new vehicle you purchased under your state’s lemon laws. Lemon laws are federal and state consumer protection laws that protect consumers who buy defective vehicles or certain consumer goods. Specifically, if the defect affects the use, safety, or value of a vehicle and the vehicle canât be repaired, then the manufacturer must replace it or repurchase it from the consumer.